Welcome to our FAQ! To find answers to your questions, please use the search feature below or browse the Featured Questions and Top 20 FAQs. If a FAQ does not answer your question, you can email our office for assistance by clicking on a specific FAQ, then clicking "I need more information about this subject" at the bottom of the answer.
|Back to Search Results|
|I just received my renewal notice and it says that my insurance is not on file. Why?
This answer has been viewed 1611 times and was last updated on 08/07/2012.
|Print this page|
Insurance companies are required by law to report insurance coverage to the Department of Motor Vehicles (DMV). If your renewal notice indicates that your insurance is not on file, compare the Vehicle ID Number (VIN) on your registration to the one on your insurance/policy. (This is the most common discrepancy that causes insurance to not be on file for a motor vehicle.) If there are discrepancies, contact your insurance agent and ask that they follow up with the DMV at (850) 617-2000 to resolve the issue. If the VIN is correct on both documents, contact your insurance agent and advise them that the DMV is unaware that you are insuring the motor vehicle. Ask that they follow up with the DMV at the phone number listed above.
For additional information on registration renewals, click here.
|Users who viewed this answer also found the following helpful:|
I am active duty or retired military. Are there any special pricing, privileges or exemptions available for me when titling or registering a car, truck or motorcycle?
I have a heavy truck or I plan on buying a heavy truck; what are the requirements and fees?
What kind of license plates do you offer?
What is required to title and register a motor scooter or to register a moped?
How do I change the address on my car, truck, motorcycle or trailer registration?