Welcome to our FAQ! To find answers to your questions, please use the search feature below or browse the Featured Questions and Top 20 FAQs. If a FAQ does not answer your question, you can email our office for assistance by clicking on a specific FAQ, then clicking "I need more information about this subject" at the bottom of the answer.
|Back to Search Results|
|If my bank/mortgage company states they paid my real estate taxes, why does your website shows the taxes as "unpaid"?
This answer has been viewed 1588 times and was last updated on 03/28/2012.
|Print this page|
Banks and mortgage companies traditionally use a mortgage servicer, who acts as a "middleman" between the Tax Collector and the bank/mortgage company. The mortgage servicer compiles all the payments for the banks/mortgage companies they service, and they transmit one or more large payment files to the Tax Collector electronically.
If your bank/mortgage company states the taxes are paid and our website does not reflect a "paid" status yet, it is most likely because the mortgage servicer has not compiled all the payments and transmitted them to the Tax Collector yet. The mortgage servicer has until the last day of the discount period to transmit their payment file to the Tax Collector, and processing can take 10 days to 2 weeks for the Tax Collector to post. Property owners should check with their bank/mortgage company to verify that payment has been sent to the Tax Collector or the mortgage servicer. F.S. 501.137 requires that property taxes be paid during the 4% discount period, to allow property owners the maximum discount, however, the 4% discount applies to payment files postmarked (or received) by the last day of the discount period.
|Users who viewed this answer also found the following helpful:|
What payment methods are available for property taxes?
How do I apply for Homestead Exemption on my property taxes?
What are Ad Valorem Taxes?
What are Non-Ad Valorem Assessments?
I have a question about my Community Development District (CDD) assessment; who do I contact?